The problem
Over-moist beans, mixed batches and rejections arrived at the port undetected. Every dispute was settled after the fact, at full cost.
Cocoa port losses, finally seen.
For this bean exporter, quality was only discovered at the port. Now every batch is checked at the cooperative.
−32 %
losses caught after checks at the cooperative
240
kg of beans tracked per batch, from drying to port
9
sites equipped in one season
The context
An Ivorian exporter handled 18,000 tonnes a year, with no visibility on batches before they reached the port.
The solution
SynTrack at every collection point, SynField in the agents' hands and SynBoard to follow volumes. Quality checks happen at the cooperative, not the port.
The result
Non-conforming batches are caught before shipment, re-sorted or sold locally. The first quality dispute disappeared from the paperwork.
What changes, in detail
- Over-moist beans are caught at drying, re-dried or re-sorted before shipment.
- Every batch carries its weighing and check history, ready for the export paperwork.
- Quality disputes are settled with time-stamped data, not testimony.
- Agents see gaps the same day and act before the truck leaves.
The deployment, step by step
Week 1
Mapping of collection points and flows.
Weeks 2–3
Equipping sites and training agents.
Week 4
First batches tracked, first alerts.
First season
Before/after comparison on the same volumes.
We finally know what leaves each cooperative, before it leaves.
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